At NitroEx, maintaining the security and privacy of traders’ information is our prime objective. We do not compromise on the integrity of crypto trades.

NitroEx ensures the safety of our traders & investors’ accounts, trades, and may decline certain transactions (deposits or withdrawals) if NitroEx observes any suspicious activity.

If you think your transaction shouldn’t have been cancelled, please follow these procedures:

  • Complete all the verification steps and verify your identity
  • Contact our support team so that your case can be further reviewed.