If you do not verify your account and identity, your account will be restricted and you will not be able to make trades on the platform. NitroEx will help you in every way possible to get your account verified. However, if you are unwilling or unable to complete the verifications that are required, we would advise you to withdraw your funds immediately from the platform and delete your account.

In case you are facing troubles in getting your account or KYC verified, please contact our NitroEx support team at support@nitroex.io

You can also directly raise a query ticket here.