Account and ID verification are crucial steps to prevent fraud and ensure that no one, except you, can use your personal and payment information to make crypto trades.

Although, there are a few measures that you need to take to minimize the chances of verification delays or rejection. Please note that NitroEx aims to approve submissions in the fastest way possible. 

• Always submit your personal details during the identity verification process and never via emails or support requests.
• Your phone number can be used to create one NitroEx trading account ONLY. Verification attempts made with the same number for another account will not be approved.
• Enter your first name exactly as mentioned in your ID.
• Enter your middle and last name exactly as mentioned in your ID. 
• Enter your date of birth in the proper format and ensure the details are correct.
• Provide your current and correct address details. 

If you have any further questions, please raise a ticket here.