The identification documents and personal information that you submit are thoroughly analysed and reviewed by our support team and identity verification software.

If we find your documents error-free, consistent, and accurate, the entire process would typically take between 24 hours to 48 hours to get verified. However, if for some reasons your submission is not automatically verified, it will then be sent for a manual review and verification. This method may take up to 4 to 5 business days. We are unfortunately unable to fast track manual verifications due to the nature of security concerns involved.

If at any point the NitroEx Security team needs extra details from you, they will be in touch via emails.