If you are witnessing the error message “Account temporarily disabled”, it may indicate that your account potentially has a security concern. In such cases, NitroEx restricts accounts from buying or selling cryptos. Please ensure that you thoroughly go through any messages from the security team and respond in accordance.

You may be reading the error message for several reasons including:

Our security team is suspicious that your account might be accessed or targeted by a malicious user.

We detected security threats in the process of your account recovery.

Too many wrong log-in attempts.

Accessing your account indirectly through an external link.

If you’re facing serious account-related troubles, please write to our support team at support@nitroex.io