FAQ

Frequently asked questions to us

What is NitroEx ?
NitroEx is a trusted cryptocurrency exchange based in Malta, offering a range of high-utility cryptocurrencies and market pairs for trading with cross-borde...
Mon, 5 Jul, 2021 at 11:07 AM
FAQ
The first and most important objective of NitroEx lies in providing advanced security to the cryptocurrency traders. NitroEx crypto exchange is backed by ne...
Fri, 24 Feb, 2023 at 10:28 PM
Why should I choose/trust NitroEx ?
At NitroEx crypto exchange, we aim to make decentralized finance accessible to everyone, everywhere. We combine the revolutionary blockchain technology with...
Mon, 5 Jul, 2021 at 11:32 AM
Can I buy crypto with USD on NitroEx ?
NitroEx crypto exchange supports crypto to crypto trading. We have a wide range of market pairs including top-tier listings such as Bitcoin (BTC), Ethereum ...
Mon, 5 Jul, 2021 at 11:33 AM
How does NitroEx use my ID ?
While registering your account with NitroEx and before gaining access to our trading features, we may ask for your identification. We take extra measures to...
Mon, 5 Jul, 2021 at 11:33 AM
Is this email really from NitroEx?
Any email sent from NitroEx crypto exchange will always have a single and permanent domain name (nitroex.io) at the end. For instance, emails from support@...
Mon, 5 Jul, 2021 at 11:33 AM
What can I do if I have a problem?
Go to https://www.nitroex.io/ and click on “Contact”. You may also reach us through our email address: support@nitroex.io
Thu, 9 Jul, 2020 at 4:44 PM
"Account temporarily disabled". What should I do?
If you are witnessing the error message “Account temporarily disabled”, it may indicate that your account potentially has a security concern. In such cases,...
Mon, 5 Jul, 2021 at 11:33 AM