NitroEx takes every possible precautionary measure to ensure the safety and security of our user’s trading accounts. With two-factor authentication, strong passwords, and device verification features, we safeguard account and user information from any data breach.

When someone attempts to reset their password, we make sure that it is a legitimate request. This means that a user may update their passwords from locations they have previously signed in from or from devices they have previously verified.

In such cases, please wait for 24 hours or use your previous device and IP address to reset your password.

For further assistance, please contact NitroEx support team at support@nitroex.io