If you detect any unauthorized account activity, you may notice some of these signs:


  • Receive notifications or emails which you did not request.


  • Unknown activities or unfamiliar sessions in your login details.


  • Unfamiliar crypto trades in your trading history which you did not perform.


In case if you become aware of any of the above, please follow these instructions:


  • Terminate all sessions and change your password.


  • Change your email password.


  • If you haven’t opted for 2FA, please enable it in your Account Settings.


  • Run a thorough malware and security check on your system. Please make sure that you are not using unprotected or public wifi.


For further assistance, please reach out to our customer service support team at support@nitroex.io