Privacy & Security

Our policy of collecting, using, disclosing and managing data

Transparency and security
When it comes to investing your money, transparency and security are the key aspects that define the authenticity of any platform. At NitroEx, we empower th...
Thu, 9 Jul, 2020 at 7:03 PM
What are password requirements on NitroEx?
NitroEx suggests choosing a strong password while creating your account. The password should be a minimum of eight characters long and should contain both u...
Wed, 26 Aug, 2020 at 10:27 AM
How to Select a Good and Strong Password?
If you are unable to create a good yet safe password for your account, NitroEx recommends using a password management system. A password manager is capable ...
Wed, 26 Aug, 2020 at 10:28 AM
What is Phishing?
Phishing is simply a cybercrime. It is a fraudulent practice targeted to obtain sensitive information such as usernames, passwords, 2FA codes, account data,...
Wed, 26 Aug, 2020 at 10:29 AM
Reporting Phishing Sites
Phishing sites are malicious websites that pretend to be authentic sites so that it could trick users into entering their account credentials or other sensi...
Wed, 26 Aug, 2020 at 10:30 AM
Why did I receive an unexpected device confirmation email?
If you were not hoping to get a device confirmation email, it signifies that someone else signed in to your NitroEx account by using your password and secur...
Wed, 26 Aug, 2020 at 10:32 AM
How can I make my NitroEx account more secure?
NitroEx goes extra miles to provide our crypto community with extensive security standards. We take extra safety measures to ensure your cryptocurrency fund...
Wed, 26 Aug, 2020 at 10:46 AM
How do I report an unauthorized transaction?
NitroEx is the most trusted and secure platform for buying and selling cryptocurrencies at the most transparent rates. We are committed to protecting trader...
Wed, 26 Aug, 2020 at 10:47 AM
Avoiding cryptocurrency scams
Once initiated, cryptocurrency transactions are irrevocable and can’t be altered by any means. When you deposit a cryptocurrency on a blockchain network, yo...
Wed, 26 Aug, 2020 at 10:48 AM